FIRST  and SECOND YEAR CURRICULUM

Sunday April 15th

5:30pm-8:00pm
Dinner and Opening Session, Social
Begin IU EDP by meeting fellow EDP classmates and the EDP Board of Trustees during our welcome dinner and the opening session.  A social will follow the opening session.

Opening Session
Join John Kennedy once again opens our Program with a bang! From John’s popular book “Management That Cooks!” we will learn about motivation and retention in today’s American workplace. John will share his after-dinner message with a surprising twist: What motivates folks today might be different than what you think! Hint: it isn’t all about the Benjamin’s anymore.

Monday, April 16th

8:30-11:30am
1st year Students –Risky Business: How to Manage It
Risky Business isn’t just legal jargon; it is full of real cases that have affected parks and recreation professionals. A panel of park professional will share and discuss actual cases, the good, the bad and the ugly. Learn how to manage risk in your facilities, parks, and programs. Discussion focuses on preventing accidents and property loss and how to counteract excessive legal claims.
Speakers: Sarah Young, Ph.D., CPRP, Indiana University and Nate Thorne, Deputy Director Plainfield (IN) Parks and Recreation Department

8:30-11:30am
2nd Year Students-Creating World Class Teams
Having a public sector background and trying to apply private sector innovation is sometimes a challenge in the Parks and Recreation arena.  Join John Kennedy as he guides you through his years of experience creating a culture of innovation, fiscal fortitude, and teamwork that has "thinking inside the box" as a method of providing solutions. He has worked extensively in both the public and private industries and has success stories that will be used as case-studies for our success.
Speaker: John T. Kennedy, Kennedy Consulting, Corporate Trainer

1:00-4:15pm
1st Year Students- Transformational Leadership
John takes this year's theme of fiscal responsibility and introduces the audience members to the concept of the Great Game of Business. The premise is "you can't expect what you can't inspect"...and if we expect a strong and focused effort on the finance side, then there has to be a system to inspect it...John will introduce you to that system.
Speaker: John T. Kennedy, Kennedy Consulting, Corporate Trainer

1:00-4:15pm
2nd Year Students - Developing Meaningful Partnerships
This interactive session will address the importance of managing meaningful partnerships which will in turn provide agencies the opportunity to become ‘fiscally responsible’ by maximizing sponsorship dollars, reducing costs for services, and controlling the return on investments which will help agencies deal with declining resources.
Speaker: Joseph Wynns, Consultant, Indianapolis, IN

Tuesday, April 17th

8:30-11:30am
1st Year Students- Succession Planning Through Cost Effective Staff Development
Agencies are facing baby boomer retirements, budget reductions, and increased unfilled positions.   These issues have strengthened the need for succession planning. Finding people who are qualified and prepared to take over key positions and added responsibilities can prove to be difficult. This session is designed to help agencies better use financial and other organizational resources to implement succession planning through identifying competency needs, building talent pools, and facilitating development opportunities.
Speaker: Amy Hurd, Ph.D., CPRP, School of Kinesiology and Recreation, Illinois State University

8:30-11:30am
2nd Year Students- Customer Service: Professionalism Under Pressure and The Magic of Fantastic Customer Service
In times of financial challenges, the strain of doing more with less often shows first on our front line employees.  This session will take participants through the ups and downs of delivering fantastic customer service every time despite the many pressures they face.  Participants will practice listening and response techniques, explore moments of truth and create memorable moments for customers.
Speaker: Jean Joque, Manager of Training and Organizational Development, City of Bloomington, IN  

1:00-4:15pm
1st and 2nd Year Students-Social Media: Engagement with a Plan
How do you maintain attendance and improve customer service with a reduced marketing budget? Social Media- if you do it correctly! Use free social media tools to engage your residents and members, with a focus on implementation and best-practices. In this session, you’ll be hands-on with your peers to advance your current social media initiatives, generate ideas and improve your marketing plan. Bring your laptop or mobile device to dive in!
Speakers: Jackie O’Connell, Assistant Director of Parks and Recreation, City of Springdale Ohio and Tosha Daugherty, Director of Marketing and Communications, Bloomington/Monroe County Convention and Visitors Bureau

Wednesday, April 18th

8:00-11:15am
1st Year Students-The Ultimate Programming Portfolio Analysis
This interactive session will explore cutting edge techniques to ensure the programs your agency provides meet budget projections, assist in your fiscal responsibility of non-tax revenue generation and are priced correctly. All while adding value and demand to your bottom line. Students will learn how to adapt these techniques to their own situations and how they can be implemented within their departments.

8:00-11:15am
2nd Year Students-Selection and Interviewing: "The Last Person Standing Wins!"
Hiring the most qualified candidate is fiscally prudent, as the impact of replacing a hire that doesn't work out can be costly.  Participants will be introduced to competency based interviewing techniques and will walk away with an interviewing style that helps select candidates based on their potential to succeed. The session will include a 'mock' assessment center process in which attendees will participate.
Speakers: Mick Renneisen, Director, Bloomington Parks and Recreation Department and Jean Joque, Manager of Training and Organizational Development, City of Bloomington, IN